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Amazon rolls out chatbot
亚马逊推出新功能——聊天机器人
Amazon.com Inc’s chief technology officer is working toward a day when people can control almost any piece of software with their voice.
亚马逊公司的技术总管正朝着人们可以有朝一日用语音控制几乎所有软件的方向努力着。
The company on Wednesday rolled out the technology powering Alexa, its voice assistant that competes with Apple Inc’s Siri, to developers so they can build chat features into their own apps, CTO Werner Vogels said in an interview.
亚马逊首席技术官维纳·沃格尔斯(Werner Vogels)在采访中说道，“公司在周三推出了驱动技术发展的Alexa语音助理，帮助开发者将此功能集成到他们自己的应用中，Alexa目前正在与苹果语音助理Siri进行竞争。”
The service, Amazon Lex, was in a preview phase since late 2016.
“Amazon Lex”服务自2016年晚些时候以来一直处于预览阶段。
The move underscores how Amazon is racing to be the top player in voice-controlled computing, after losing out in mobile to Apple and Alphabet Inc’s Google.
此举表明，在移动行业的竞争中败于苹果和Alphabet旗下的谷歌公司后，亚马逊正想要竞争成为语音控制计算领域的领头者。
Vogels said that Amazon’s headway in processing how humans write and speak would make conversational assistants or "chatbots" more helpful than the clunky tools they’ve been in the past.
沃尔格斯说亚马逊在人类文字和语言方面的强大处理能力可以让语音助手或聊天机器人不再像以前一样那么笨重，从而变得更有帮助。
"There’s massive acceleration happening here," he said before speaking at Amazon’s cloud-computing summit in San Francisco. "The cool thing about having this running as a service in the cloud instead of in your own data center or on your own desktop is that we can continuously make Lex better with the help of the millions of customers that are using it."
沃尔格斯在旧金山举办的亚马逊云计算峰会上发言之前说：“新技术的处理速度会大幅加快。通过云计算服务运行，而不是在你自己的数据中心或是计算机上运行的妙处在于，我们可以借助正在使用它的数百万用户来不断改进Lex。”
Processing vast quantities of data is key to artificial intelligence, which lets voice assistants decode speech. Amazon will take the text and recordings people send to apps to train Lex - as well as Alexa - to understand more queries.
处理海量数据是人工智能的关键，而人工智能可以让语音助手解码语音信息。亚马逊会利用人们发送到应用中的文本和录音来训练Lex和Alexa,以便领悟更多的请求。
That could help Amazon catch up in data collection. As popular as Amazon’s Alexa-powered devices are, such as Echo speakers, the company has sold an estimated 10 million or more. Apple has sold hundreds of millions of iPhones and other devices with Siri.
这可以帮助亚马逊加快数据收集的速度。尽管Echo智能音箱等基于亚马逊Alexa打造的设备很受欢迎，亚马逊公司只卖出大约1000多万台。而苹果售出了上亿台iPhone和其他带有Siri的设备。
Vogels said people use Alexa for many tasks, from helping them cook to playing music, while they talk to assistants on their phones in fewer scenarios like when driving a car.
沃尔格斯说人们可以用Alexa完成很多任务，从帮他们做饭到演奏音乐。但他们可以与语音助手对话的场景则比较少，比如在开车的时候。
As with other cloud-based services, Amazon will charge developers based on how many text or voice requests Lex processes.
与其他云计算服务一样，亚马逊会根据开发者要求Lex处理文本和语音的数量来收费。
Still, the biggest payoff may come from e-commerce, which has already attracted many to build chatbots. Amazon has begun offering Alexa-only shopping deals to encourage purchases by voice, and Fbook Inc this week said its virtual assistant, called M, can help users order food from delivery.com.
不过，最大的回报可能来自电子商务领域，这一领域已经吸引很多企业开发聊天机器人。亚马逊已经开始提供仅支持Alexa的优惠购物活动，以此来鼓励语音购物。Fbook本周表示它的虚拟助手M 可以帮助用户从delivery.com上面叫外卖。
"Voice is a big part of the computer interface of the future," said Gene Munster, a veteran equity analyst and now head of research at Loup Ventures.
“语音是未来计算机接入口的重要组成部分，”资深资本分析师和Loup Ventures的研究主管Gene Munster说。
"Whoever owns voice will be the gateway of commerce," said Munster.
“谁掌握了语音技术谁就能掌控电子商务的大门，”Munster说。
Other development
其他发展情况
Wells Fargo & Company is testing a "chatbot," an automated program that can communicate with the bank’s customers on Fbook’s messaging platform to give them information on their accounts and help them reset their passwords.
美国富国银行集团正在测试一款“聊天机器人”，一个可以在Fbook信息平台上与银行客户交流的自动程序，从而可以向客户们提供他们账户的信息并帮他们重设密码。
The US bank said on Tuesday that it is piloting the virtual assistant with several hundred employees, and plans to extend testing to a few thousand customers later this spring.
美国银行表示其在周二让上百位员工试用虚拟助手，并且计划在这个春季晚些时候将测试范围扩大到几千名客户。
Wells Fargo’s chatbot will use artificial intelligence to respond to natural language messages from users, such as how much money they have in their accounts, and where the nearest bank ATM is.
美国富国银行的聊天机器人会通过人工智能来回复用户的自然语言信息，比如他们的账户里还有多少钱、最近的银行ATM机在哪。
Chatbots have risen in popularity in finance and other industries over the past few months because recent improvements in artificial intelligence have made them better at interacting and interpreting human languages.
聊天机器人最近几个月在经济和其他行业热度有所提升，因为人工智能最近的技术改进可以使这些机器人更好地解读人类语言并与其互动。
Banks and other financial firms are hopeful that chatbots can be used to provide better and continuous customer service at the fraction of the cost of large call centers populated by humans.
银行和其他金融机构希望聊天机器人可以以原来人工接线中心几分之一的成本提供更好和更持久的客户服务。
French bank Societe Generale, for example, recently revealed that it was working with start-up Personetics Technologies to develop chatbots that could answer queries about equity funds in its Romanian banking unit.
比如说，法国兴业银行最近透露，其正在与新兴企业Personetics Technologies合作，来开发出可以在罗马尼亚银行单位回答有关股票基金的咨询问题的聊天机器人。
Wells Fargo’s chatbot, which does not yet have a name, comes as the bank is investing heavily in the development of AI-based technology.
美国富国银行的聊天机器人，暂时还没有名字，在这家银行正在重点投资基于人工智能的技术发展时现身。
Fbook opened up its Messenger app to developers to create chatbots in April 2016 in a bid to expand its reach in customer service and enterprise transactions.
2016年4月，Fbook为了让开发者们可以开发聊天机器人，向开发者开放Messenger应用，企图拓展其客户服务和企业交易。
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What is the About ChatGPT?
什么是ChatGPT？
ChatGPT is a prototype dialogue-based AI chatbot capable of understanding natural human language and generating impressively detailed human-likewritten text.
ChatGPT是一个基于对话的AI聊天机器人原型，能够理解人类的语言，并生成令人印象深刻的类似于人类书写的书面文本。
It is the latest evolution of the GPT or Generative Pre-Trained Transformer family of text-generating AIs.
它是文本生成人工智能的GPT(提前训练好的生成式转换器)家族的最新发展。
Whomade it?
由谁研发？
The new Al is the latest chatbot from the Elon Musk-founded independentresearch body 0penAI foundation.
ChatGPT是埃隆·马斯克创立的独立研究机构0penAI基金会的最新聊天机器人。
Musk co-founded the startup with other Silicon Valley investors includingtechnology venturecapitalist Sam Altman in late 2015,saying that thesearch centre would“advance digital intelligence in the waythat is mostlikely to benefit humanity”according to a blog post at the time.
2015年底，马斯克与包括科技风险投资家山姆·奥特曼在内的其他硅谷投资者共同创立了这家初创公司。根据当时的一篇博客文章，马斯克表示，搜索中心将“以最有可能造福人类的方式推进数字智能”。
The Twitter CEO has since left the board and distanced himself from thecompany, tweeting on Sunday that after he“learned”that OpenAI wasaccessing the platforms database for “training”,he put a pause on it.
此后，马斯克离开了OpenAI的董事会，并与公司保持距离。周日，他在推特上表示，在他“得知”OpenAI正在访问Twitter的数据库进行“练习”后，他暂停了这一行动。
“Need to understand more about governance structure and revenue plansgoing forward,”he said.“OpenAIwas started as open-source and non-profit. Neither are still true.”
“需要更多地了解未来OpenAI的治理结构和收入计划。”马斯克表示，“OpenAI一开始是开放源代码的和非营利的，现在这两种说法都不成立。”
How does it work?
它是如何运作的？
Trained by AI and machine learning, the system is designed to provide information and answer questions through a conversational interface.
该系统经过人工智能和机器学习的训练，旨在通过对话界面提供信息和回答问题。
The AIis trained ona huge sample of text taken from the internet.
ChatGPT是根据从互联网上获取的大量文本样本进行训练的。
OpenAI said the new AI was created with a focus on ease of use. “Thedialogue format makes it possible for ChatGPT to answer follow-upquestions, admit its mistakes, challenge incorrect premises, and rejectinappropriate requests,”the research body said in a statement last week.
OpenAI宣称这款新的人工智能专注于易用性。该研究机构在上周的一份声明中表示:“对话形式使ChatGPT能够回答后续问题，承认错误，质疑不正确的前提，并拒绝不适当的请求。”
How canit be used?
它的用途有哪些?
Early users have described the technology as an alternative to Googlebecause it is capable of providing descriptions,answers and solutions tocomplex questions including ways to write code and solve layout problemsand optimisation queries.
早期用户将该技术描述为谷歌的替代方案，因为它能够为复杂的问题提供描述、答案和解决方案，包括编写代码的方法，以及解决布局问题和优化查询。
Real-world applications could include generating content for websites, answering customer inquiries, providing recommendations as well as creating automated chatbots.
现实世界的应用可能包括为网站生成内容、回答客户咨询、提供建议以及创建自动聊天机器人。
Sam Altman, OpenAI CEO, said the system was “an early demo of whatspossible”.“Soon you will be able to have helpful assistants that talk to you,answer questions, and give advice. Later you can have something that goesoff and does tasks for you. Eventually, you can have something that goes offand discovers new knowledge for you.
OpenAI首席执行官山姆·奥特曼(Sam Altman)表示，该系统是“可能性的早期演示”。“很快你就能有得力的助手和你交谈，回答问题并给出建议。之后你会发现有些东西有了进展，它可以为你完成任务。最终，有些东西有了进展，它会为你发现新的知识。