英语四级阅读理解练习题
3. According to the passage, which of the following is suggested as the last alternative that consumers may turn to?
A) Complain to the store manager in person.
B) Complain to the manufacturer.
C) Write a complaint letter to the manager.
D) Turn to the Consumers’ Rights Protection Organization for help.
4. The phrase “live up to” in this context means ____.
A) meet the standard of
B) realize the purpose of
C) fulfill the demands of
D) keep the promise of
5.The passage tells us ____.
A) how to settle a consumer’s complaint about a faulty item
B) how to make an effective complaint about a faulty item
C) how to avoid buying a faulty item
D) how to deal with complaints from customers
答案与解析：
1. D
当顾客发现自己所购买的商品有问题时，他所做的第一件事就是出示在商场购物的凭具。事实辨析题。文章第一段指明，顾客购买了有瑕疵的商品后，首先应出示在某商场购买某商品的相关记录或证明。故选项D正确。
2. A
为了使投诉更加有效，应当指出商品的问题所在。事实辨析题。根据第四段第一句话，最有效的投诉方式是指出所购商品的具体问题，故选项A正确。
3. D
文章表明：消费者最后的处理方向就是向消费者权益保护组织求助。事实辨析题。文章最后一段指出，顾客购买了有瑕疵的商品后，可以向销售者或生产者投诉，如得不到满意答复，可以进一步向消费者权益保护组织反映。故选项D正确。
4. A
达到标准。词汇题。文中“does not live up to the manufacturer’s claims”中的live up to意为“没有达到??的标准”。故选项A正确。
5. B
文章告诉我们怎样对有瑕疵的商品进行有效投诉。主旨题。本文主要说明顾客在购买了有瑕疵的商品后如何进行最有效的投诉，故选项B正确。
练习题五
The motor vehicle has killed and disabled more people in its brief history than any bomb or weapon ever invented. Much of the blood on the street flows essentially from uncivil behavior of drivers who refuse to respect the legal and moral rights of others. So the massacre on the road may be regarded as a social problem.
In fact, the enemies of society on wheels are rather harmless people or ordinary people acting carelessly, you might say. But it is a principle both of law and common morality that carelessness is no excuse when one's actions could bring death or damage to others. A minority of the killers go even beyond carelessness to total negligence.
Researchers have estimated that as many as 80 per cent of all automobile accidents can be attributed to the psychological condition of the driver. Emotional upsets can distort drivers' reactions, slow their judgment, and blind them to dangers that might otherwise be evident. The experts warn that it is vital for every driver to make a conscious effort to keep one's emotions under control.
Yet the irresponsibility that accounts for much of the problem is not confined to drivers. Street walkers regularly violate traffic regulations; they are at fault in most vehicle walker accidents. And many cyclists even believe that they are not subject to the basic rules of the road.
Significant legal advances have been made towards safer driving in the past few years. Safety standards for vehicle have been raised both at the point of manufacture and through periodic road-worthiness inspections. In addition, speed limits have been lowered. Due to these measures, the accident rate has decreased. But the accident experts still worry because there has been little or no improvement in the way drivers behave. The only real and lasting solution, say the experts, is to convince people that driving is a skilled task requiring constant care and concentration. Those who fail to do all these things pose a threat to those with whom they share the road.
62. The word “massacre” in line 3 paragraph one means _____
A) mass-killing.
B) disaster.
C) tragedy.
D) accident.
63. What is the author's main purpose in writing the passage?
A) To show that the motor vehicle is a very dangerous invention.
B) To promote understanding between careless drivers and street walkers.
C) To discuss traffic problems and propose possible solutions.
D) To warn drivers of the importance of safe driving.
64. According to the passage, traffic accidents may be regarded as a social problem because _____.
A) autos have become most destructive to mankind
B) people usually pay little attention to law and morality
C) civilization brings much harm to people
D) the lack of virtue is becoming more severe
65. Why does the author mention the psychological condition of the driver in Paragraph Three?